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VISION STATEMENT 

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​​Our vision is to establish a world class auto part retail chain that provides auto part solutions for the needs of a wide range of clientele. 

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 ​MISSION STATEMENT  

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​Our mission is to provide professional service to vehicle owners, providing them with  best quality auto parts solutions at a competitive price and 100% satisfaction

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​OUR VALUES 

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​We will commit to delivering the highest quality of service by living the values inherent in our brand promise and our shared value statements. The entire staff and management is committed to the values mentioned below: 

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• ​Professional: We will act with integrity, providing quality service, being reliable and responsible. We will be open and honest in all our dealings and maintaining the highest integrity at all times. 

• ​Admirable: Our focus is on the people we serve and we will strive for excellence through evaluation and continuous improvement. 

• ​Creative: We pride ourselves on continuously seeking new knowledge, training our staff and ensuring that our clients are offered new and creative solutions for their needs. We will continue to seek new knowledge and share that with clients.  

• ​Trustworthy: We will always do what we have agreed. If we give our word we will keep it, unless agreed otherwise by all parties.  We will ensure that timeframes are always met unless urgent circumstances mean we have to renegotiate new timeframes with all parties.

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​ KEYS TO SUCCESS 

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• ​To supply the best quality auto parts at competitive price 

• ​To deliver on time as described with 100% satisfaction 

• ​To use the best business practices in a professional manner 

• ​To operate a clean and safe workplace that protects the environment 

• ​To strive for a level of quality and service that surpasses expectations 

• ​Be an active member of the auto part community 

• ​Attend regional and national trade shows. 

• ​Work with our customers on a personal level 

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RETURNS POLICY

As a valued customer we want you to be happy, so offer a 14 day return on non emergency products such as Batteries, Jump packs etc.